Wouldn’t
you think that it would always be good to praise your employees?
Not necessarily so, say performance management training experts. Carefully worded
and thoughtfully given praise reaps positive results in an employee’s continued
effort to excel. But there are some unexpected consequences of “bad” praise
that you as a manager should be aware of.
For
example, studies show that 4 out of 10 employees who were praised for their
decision-making skills went on to make their next decisions too quickly with
bad results. The theory is that employees who are encouraged by praise:
·
may
feel they have a superior and inflated ability to make good decisions.
·
do
not spend as much time analyzing important choices as they should.
The
answer is not to praise their decision-making but rather their creativity. This
allows you as a manager to acknowledge your employee’s skills or traits with
positive feedback. But you avoid making them overconfident and less likely to skip
the focus and attention needed to succeed.
Praise
the process, not the result.
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